Organizational Behavior Class

Organizational Behavior Class was held in Bina Hospitals with 3 point, Amphitheater 13 pm to 17 pm.

The following topics were taught by Ms. Anousheh, instructors of Shahid Beheshti University:

• Organizational behavior Definition

• Organizational behavior goals

• Definition of communication in the organization

• Known ways to create communication

• Important points in the process of communicating with others

• Ways to agree with others

• The right ways to listen

• The ways of influencing others

Using the AIDAS model in dealing with colleagues and others:

• Attention

• Interests

• Desire

• Action

• Satisfaction

• Use the locate model in relation to others:

• Listen

• Observe

• Combine

• Ask question

• Talk

• Empathize

Eight Steps to have Good and Effective communication:

• Think right

• See right

• Communicate right

• Ask& answer right

• Listen right and relate

• Influence right

• Make a difference

• Concept right